Frequently Asked Questions

Pantries and kitchens, wardrobes and bedrooms, living areas, playrooms, linen/utility cupboards, home offices, garages and storage — plus move-in/out setups and estate sorting.

Both. We guide you through decluttering decisions and then design simple, maintainable systems. Our aim is functional beauty that lasts.

We bring a starter kit for measuring and planning. We can source products for you (with prior approval) or work entirely with what you already have.

Canberra & ACT metropolitan. Surrounding NSW by request. Travel fees may apply beyond ACT.

Fixed-scope packages for common spaces (e.g., pantry, wardrobe) or hourly for bespoke/whole-home projects. We’ll recommend the best value after your consult.

Yes. After a short consult (messages/photos or in-home), we provide a clear written scope and estimate.

Bank transfer and major cards. A booking fee may be required to secure the date, credited to your final invoice.

Products are optional and billed separately at cost (with your approval). We can also create a shopping list if you’d like to purchase yourself.

Use our contact form or email to start. We’ll confirm your goals, estimate time/cost, and find a date.

Please provide 48+ hours’ notice to reschedule. Cancellations within 48 hours may forfeit the booking fee, as we hold the day for you.

Most single-space sessions run 3–6 hours. Whole-home projects may span multiple days. We’ll outline this in your quote.

We can work with or without you. For decluttering decisions, your presence (or availability by phone) is helpful in the first phase.

Yes. With backgrounds in childcare and family life, we plan around nap times, school runs, and real-life routines.

Absolutely — we just ask that friendly pets are introduced and any special instructions are shared beforehand.

We can bag and stage items for donation/rubbish and can arrange drop-off for a small fee, or provide a list of local options.

Every project includes simple maintenance tips and, if requested, a tailored “reset checklist” for your space.

Yes — quick refreshes (monthly/quarterly) are popular for pantries, wardrobes, and playrooms.

Yes. We can supply new labels or share our template so you can print more yourself.

Yes — heights, zones, and labels are designed for age-appropriate independence and easy pack-away.

Absolutely. We design with accessibility in mind (reach, visibility, pathways). Tell us your needs and we’ll tailor every step.

With care, consent, and privacy. We proceed at your pace and document decisions so families feel supported and heard.

Yes, we hold public liability insurance. We treat every home with the utmost care.

No photos are taken or shared without written consent. Any shared images are anonymised and used only with permission.

Send us a message via Contact with photos or a brief description. We’ll reply with next steps and a suggested plan.